Group review with 250 people staying

In general: This was an organised weekend for an Association with 250 guests, a prominent guest of honour, black tie dinner. Location and surroundings: Location ok. Golf course fairways good greens and bunkers poor. Service: Service was poor throughout with employees not able to speak English properly. Service at the dinner was below average to very poor for a gala type dinner. Dining: Food at the main building was fine, but the dinner on the Saturday night gala dinner was basic. The main course was advertised as beef and ale pie, it was but, like a basic pucker pie you buy in Tesco with a spoon full of mask and carrots. The coffee served to the guest of honour was presented to him in a paper cup! Sports and leisure: Golf ok as above, not value for money. Room: Very tired in the mansion house. Shower over bath was loose and sprayed everywhere. Only one towel resented when they were changed. Shower gel and shampoo not replenished until asked for. Useful tips: Don't bother, this was very poor for a supposed 4 star hotel. Not good at all, they need to up Thier game by 200%. Unfortunately I did not take any photos of the hotel, food or golf course. Wine price for 175mm glass was £5.50 first day, £7.50 next day, then £8 for the dinner. How does that work? The bar ran out of lager the first day and beer the second night. Not impressed.